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	<title>Mueller &#38; Co. &#187; Larry King</title>
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		<title>A Study in Social Media Power Dynamics &#8211; The Results of Unfollow Ashton Kutcher Day</title>
		<link>http://www.muellerandrew.com/2009/04/a-study-in-social-media-power-dynamics-the-results-of-unfollow-ashton-kutcher-day/</link>
		<comments>http://www.muellerandrew.com/2009/04/a-study-in-social-media-power-dynamics-the-results-of-unfollow-ashton-kutcher-day/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 06:13:11 +0000</pubDate>
		<dc:creator>Andrew</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[ashton kutcher]]></category>
		<category><![CDATA[cnn]]></category>
		<category><![CDATA[corporate media]]></category>
		<category><![CDATA[Larry King]]></category>
		<category><![CDATA[power imbalance]]></category>

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		<description><![CDATA[This post discusses what we learned about power dynamics in social media as a result of Unfollow Ashton Kutcher Day.  In summary,  Ashton Kutcher was partly right — the little guy does have a voice, no matter how many followers they may have.  And this voice has the potential to engage and influence others to take action.  It is just that the voices of a “popular few” have much greater reach.

 The fact that we were unsuccessful does not mean that an individual with relatively little influence cannot generate a social media groundswell that could have viral impact on a mass scale but rather that this attempt did not succeed in achieving its stated goal.

This was an imperfect experiment but nonetheless I believe we succeeded in demonstrating both the amazing democratizing effect of social media, as well as, its inherent power imbalances.]]></description>
			<content:encoded><![CDATA[
<div class="topsy_widget_data topsy_theme_blue" style="float: right;margin-left: 0.75em"><!-- { "url": "http://www.muellerandrew.com/2009/04/a-study-in-social-media-power-dynamics-the-results-of-unfollow-ashton-kutcher-day/", "shorturl": "http://bit.ly/batfaD", "style": "big", "title": "A Study in Social Media Power Dynamics - The Results of Unfollow Ashton Kutcher Day" } --></div><p class="MsoNormal">In my last blog post I discussed the significance of Ashton Kutcher beating CNN in a race to be the first account to amass 1 million Twitter followers.<span>  After this accomplishment, </span>Ashton went on Larry King Live and proclaimed <span><span>&#8220;We now live in an age in media that a single voice can have as much power and relevance on the Web, that is, as an entire media network.</span></span>” This insinuates the individual has transcended the traditional power dynamics imposed by the structure of corporate media.<span>   </span></p>
<p class="MsoNormal">While this may be partly true, we must remember that Ashton Kutcher is a celebrity and celebrities are brands and to understand this whole ordeal we must define brand. <span> </span>I like Marty Neumeier’s definition of brand, “the customers gut feeling about a product, service or company. <span> </span>Celebrities are both a product and a company.<span>  </span>Ashton used twitter as a platform for brand management, as he should, and did so very effectively. <span> </span>Until now corporate media controlled almost all influence of a celebrities brand; Ashton demonstrated that he can take matters of branding into his own hands. This is great but at the same time he may have a disproportionate amount of influence on social media channels similar to the influence differential in corporate media.</p>
<p class="MsoNormal">As for the charity of donating 10,000 mosquito nets and bringing awareness to the horrors of Malaria, Bravo, I cannot commend him more!<span>  </span>It was a beautiful thing to do and a highly effective move for his brand.<span>  </span>But that is said and done; now there are more issues to raise, things to talk about, and inequities to understand.</p>
<p class="MsoNormal">My premise was that while this event signifies a milestone of relevance for social media, it simultaneously signifies the imbalance of power inherent within.<span>  </span>With that I suggested an experiment to see how much influence that I could exert by attempting to activate my twitter followers and coordinate the action.<span>  </span>I designated Monday April 20<sup>th</sup> 2009 as Unfollow Ashton Kutcher Day, wrote a blog about it, and used social media to get the word out.</p>
<p class="MsoNormal">Unfollow Ashton Kutcher day was not about Ashton Kutcher, it was an attempt to understand the power imbalances inherent to Social Media.<span>  </span>Honestly, I think that if Ashton Kutcher were to read this blog he would agree. <span> </span>That said, I am glad that he did not or at least did not make any mention of it as it would have skewed the results of this experiment</p>
<p class="MsoNormal">While we failed to reach the goal of reducing Ashton Kutchers follower numbers back below 1 million, we succeeded in bringing attention to, and generating conversations about the issue of power imbalances inherent to social media</p>
<p class="MsoNormal"> Ashton Kutcher had net gain of more than 50,000 followers. The Oprah effect and net momentum that Ashton built dwarfed the amount of media attention that I was able to generate through my 1200 followers.<span> </span></p>
<p class="MsoNormal"><strong>So this is how it all went down:</strong></p>
<p class="MsoListParagraphCxSpFirst"><span><span>·<span>         </span></span></span>I wrote a blog talking about what 1million followers signifies both between corporate media and social media and suggested a test to mass unfollow Ashton Kutcher and posted that blog on Friday late afternoon.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I created a hashtag #ufapluskday and started tweeting about Unfollow Ashton Kutcher Day and linking to the blog post.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I sent Twitter Direct Messages to people who I thought would be interested in helping.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I sent @replies to people on twitter that were not following me but I wanted to get involved or inform of the idea and my blog.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I commented on others related blog posts and left links back to my blog.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I submitted the post to Digg.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I engaged with those who retweeted the post thanked them and built alliances.</p>
<p class="MsoListParagraphCxSpLast"><span><span>·<span>         </span></span></span>I posted all comments made to my blog Pro and Con and answered nearly all.</p>
<p class="MsoNormal"><strong>Some results:</strong></p>
<p class="MsoListParagraphCxSpFirst"><span><span>·<span>         </span></span></span>More than 1400 people viewed my blog between Friday night and Monday evening at midnight (about 80 hours). Keep in mind that was posted to a brand new blog with zero existing traffic.<span>  </span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>According to Retweetsist, the tweets were retweeted 61 times.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>The blog post was Stumbled.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>Allies were created and Evangelists appeared that took it upon themselves to promote the issue.</p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>I had 20+ comments to the blog<span>  </span>People truly engaged with the issue and did not just pat me on the back for making the post. These comments were both pro and con, and I answered many.</p>
<p class="MsoListParagraphCxSpLast"><span><span>·<span>         </span></span></span>Some of my tweets were retweeted and then those people who retweeted were retweeted.<span>  </span>In some cases my original tweet was shortened and other times my name was mentioned in another person’s tweet, <span> </span>but in the process of the retweeting cycles, the other person’s name was left off and mine remained attach to their tweet.<span>  </span>This was interesting as the link to my blog was attached and my name attributed but the message was off target and I was uncomfortable having a this message being attributed to me.</p>
<p class="MsoNormal"><strong>Some Observations:</strong></p>
<p class="MsoListParagraphCxSpFirst"><span><span>·<span>         </span></span></span>The more followers a person had, the more they seemed to resist helping with the effort.<span>  </span>In fact, it was clear that some folks understood and approved of the action as a test, but were reluctant to be vocal. <span> </span>They had personal brands (images) to manage and did not want to take sides as they were unsure how their followers to react.<span>  </span>When I look at many folks with lots of followers I notice one thing in common, they have distinct personalities, actively engage with their audiences, but rarely tweet about issues that may be controversial. <span> </span>This is unfortunate as taking a position is demonstrative of authenticity.<span>  </span>It shows who you are and what you believe in.<span>  </span>A lot of folks build huge followings by being benign while others build more targeted group of followers by taking positions and openly communicating them.</p>
<p class="MsoListParagraphCxSpFirst"><strong>Some Conclusions</strong></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>So Ashton you are right about social media &#8212; the little guy does have a voice, no matter how many followers they may have.<span>  And this voice has the potential to engage and influence others to take action.  </span>It is just that the voices of a &#8220;popular few&#8221; have much greater reach.<span>  </span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>    </span></span></span> Imagine what would have occurred if Ashton Kutcher were to take the same steps that I took above to promote an issue&#8230; How many blog hits, retweets, diggs, stumbles and ultimate effect would he have.<span>  </span>I suspect he would have crushed my achievements and that is illustrative of the power imbalance inherent to social media.<span>  </span>A &#8220;popular few&#8221; have a much greater potential to influence the community at large than the average member of the community.<span>  </span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span>         </span></span></span>The fact that we were unsuccessful does not mean that an individual with relatively little influence cannot generate a social media groundswell that could have viral impact on a mass scale but rather that this attempt did not succeed in achieving its stated goal.<span>  </span>It is much harder to prove something impossible than something is possible.<span>  </span></p>
<p class="MsoListParagraphCxSpLast"><span><span>·<span>         </span></span></span>I must confess here that this was an imperfect experiment but nonetheless I believe we succeeded in demonstrating both the amazing democratizing effect of social media, as well as, its inherent power imbalances.<span> </span></p>
<p class="MsoListParagraphCxSpLast">I encourage your comments on this blog or tweet me at <a href="http://twitter.com/andrewmueller">http://twitter.com/andrewmueller</a></p>
<p class="MsoNormal"> </p>

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